Unsubscribe
Opt Out of Marketing Messages
Use this form to unsubscribe from Shidoa marketing emails and newsletters. Processing typically completes within five business days. You may still receive transactional messages related to active policies—renewal notices, claim updates, and security alerts—because those communications are necessary to service your account.
If you receive messages at an address you no longer control, submit the address here anyway so we can suppress it from future campaigns. For address corrections on an active policy, contact your adviser through the main inquiry form to update records across underwriting and claims systems simultaneously.
Unsubscribing does not affect your legal rights under existing policies or alter coverage terms. It simply removes your email from optional education and promotional lists managed separately from regulatory correspondence.
You may resubscribe at any time through our subscribe page if your preferences change. We appreciate the opportunity to share resources when you find them useful and respect your decision when you prefer fewer messages.
What Unsubscribe Covers
Marketing and educational newsletters stop after you submit this form. Transactional messages tied to active policies continue because they are required to service your contract—renewal notices, endorsement confirmations, claim status updates, and security alerts about portal access. Distinguishing these channels protects you from missed renewal deadlines while honoring your wish for fewer promotional emails.
If you receive messages at multiple addresses, submit each address separately or note additional addresses in follow-up correspondence through the contact form. Suppression applies per email rather than per household, preventing unintended removal of policy notices sent to a partner or business administrator who still requires them.
Processing Timeline
Most unsubscribe requests complete within five business days. Campaigns scheduled before your request may still arrive once; subsequent sends suppress your address automatically. Persistent messages after the processing window may indicate a duplicate subscription created through an event registration or adviser referral—contact us with sample subject lines so we trace the source list and remove it entirely.
Global suppression flags prevent re-addition during routine data imports unless you explicitly resubscribe through the subscribe page. This protects against accidental re-enrollment when lists merge during system upgrades or partner integrations reviewed by our compliance team.
Policyholder Records Remain Intact
Unsubscribing from marketing does not cancel policies, alter coverage terms, or delete portal accounts. Advisers retain communication history required for regulatory recordkeeping even when promotional sends stop. If you intend to close policies entirely, use the contact form for service cancellation rather than this unsubscribe page, which affects only optional email campaigns.
Beneficiary updates, claim submissions, and renewal authorizations continue through the policy portal and transactional email channels regardless of marketing preferences. Ensure portal contact details remain current so essential notices reach you after promotional mailings cease.
Changing Your Mind
Many former subscribers return during renewal season when comparison guides and deductible explainers become useful again. Resubscribe through the subscribe page at any time; confirmation links reactivate delivery without restoring outdated preferences from prior cycles unless you request them explicitly.
We welcome feedback about why you unsubscribed when you are willing to share it. Comments about frequency, topic relevance, or formatting help us improve editions for remaining readers without identifying you publicly or reversing your suppression without permission.